One Time Service (OTS)
We offer one-time service through experienced engineers capable of troubleshooting complex issues like PLC errors, process hurdles in water systems/process plants supplied by Praj Hipurity Systems Limited. Special request for troubleshooting of plants supplied by other suppliers is addressed based on various factors and merits.
Annual Maintenance Contract (AMC)
The preventive maintenance concept is an optional service to customers. The service includes scheduled inspection, routine maintenance visits for trouble-free operation of the plant. Customer can also customize this package with various options like remote monitoring systems (RMS), instrumentation support, etc. Comprehensive documentation provided by Praj Hipurity Systems Limited post-service visits help clients record and maintains necessary documentation. A dedicated set of service personnel has successfully provided AMC services to clients in India as well as abroad.
Operation & Maintenance (O&M)
With challenges of sustaining skilled manpower at site coupled with high uptime expectation for pharmaceuticals water systems, many reputed pharmaceutical companies have chosen to offload operations and maintenance responsibilities to suppliers. We at Praj Hipurity Systems Limited have responded to this need rather proactively by offering this service for any plants supplied by Praj Hipurity Systems Limited at any corner of the country.
O&M service includes 24*7 site operation and maintenance with our trained professional deputed at your site. It also includes periodical expert visits. Periodic, weekly and monthly logs followed by monthly and quarterly reports give the operators and the management team a micro as well as micro-level visibility of the plants' performance and related issue. This helps remove unpredictability from the system. Praj Hipurity Systems Limited has to its credit many sites operational even during global pandemic like COVID-19, making sure continuity in the operation at the client’s site.
Comprehensive Maintenance Contract (CMC)
As the name suggests these are comprehensive maintenance contract carefully curated to individual client needs. CMC’s help client offload the entire operations of the water plants along with the replacement of critical components and spares. The advantage of such contract has helped the client to reduce the burden of inventory management, replacement of key components on failure without direct intervention. Chemicals as consumables can also a part of this CMC contract. Minimum uptime of the plant is guaranteed in the SLE (service level agreement).
Instrument Calibration Services (ICS)
Calibration of key Instruments is important for effective data capturing and efficient operation of your plants. Praj Hipurity Systems Limited offers ICS at its works or on the field depending on the client needs.
Pathogen Contamination Removal
With a history of more than 50 water sites cleared of the pathogen at various stages (in the feed water, intermediate stage or POU), Praj Hipurity Systems Limited banks on its rich experience to help existing as well as new clients on related issues. The high rate of urbanization pathogen has become a prominent problem across regions and customer segments.
On most occasions, a study will be conducted by our expert team at site. Based on the survey a suitable solution will be provided. Praj Hipurity Systems Limited attempts to make this a sustainable effort by providing a set of cleaning procedure and necessary training to operators and water plant managers. Upon special request, our team can also help eliminate the pathogen from the system. It is a matter of pride that Praj Hipurity Systems Limited has become a number one choice and a prominent partner for the pharmaceutical industry to help eliminate the pathogen from systems.